Questions?
Feel free to contact us.
Get in touch with us through
the right channels.
Help & Support
Check out our support docs to find answers to common questions.
Press & Media
Are you a journalist? Please contact us for all press inquiries at this email.
Frequently Asked
Questions
If you are hesitating, do not worry – we are here to explaineverything you might want to know. Let us help!
What do I get in the 7-day free trial?
You get access to all the features promised on the Pricing page to see for yourself how powerful our AI-based crypto research platform is, helping you find profitable opportunities.
Do I get charged automatically after the trial ends?
Yes, our payment processor will try to charge the card on your account after your trial period is over.
If you feel like you’re not ready to use Token Metrics yet, you can cancel your plan any time you want by going to your Settings page and under the Subscription tab.
As long as you cancel your plan within 7 days of subscription, you can ask for the refund by contacting our support team on the website. This is more than enough to test our platform and see if it works for you.
As long as you cancel your plan within 7 days of subscription, you can ask for the refund by contacting our support team on the website. This is more than enough to test our platform and see if it works for you.