Privacy policy

As of May 25, 2018, a new privacy law came into effect in the European Union (EU) and the European Economic Area (EEA), and is referred to as the General Data Protection Regulation (GDPR). The GDPR expands privacy rights granted to individuals in the EU and the EEA. Token Metrics INC and its subsidiaries and affiliates (collectively, “TM”) are committed to GDPR compliance, and TM has implemented and will continue to implement GDPR compliance efforts.  The GDPR imposes certain requirements on "data controllers" and "data processors." Under the GDPR, a "data controller" is the individual or entity that determines the purposes for and manner in which personal data is collected, used and processed. TM is, generally speaking, the data controller of the personal information collected by TM. Additionally, the GDPR provides that a "data processor" is a person or entity that processes personal information on behalf of a data controller. Data controllers and data processors are generally required to enter into an agreement with one another to protect the personal information that the data processor obtains from the data controller. TM is working with its data and website service providers that process personal data of EU and EEA parties to implement such agreements.If you have any questions or comments about the TM's privacy practices and its GDPR compliance efforts, please do not hesitate to contact us. You can contact TM at [email protected].

TM is committed to the protection of your personal information. This Privacy Policy sets out the basis on which TM collects and uses personal information about you as part of our business activities.

This Privacy Policy describes in detail who is responsible for the personal information that TM collects about you, what personal information is collected, how TM uses such personal information, who TM may disclose it to and your rights and choices in relation to your personal information.

This Privacy Policy generally covers information collected at www.tokenmetrics.com and any other website that TM may have in place now or in the future (collectively, the “TM Website”), but also relates to information collected by TM outside of the TM Website.

For the purposes of data protection law, TM is the data controller as to the personal information that is collected and used as part of its business activities. This is because TM dictates the purpose for which your personal information is used and how TM uses your personal information.

While some of the information collected is required for business engagement purposes, other information is voluntarily given by you. The type of personal information that TM may collect could include, but not limited to, the following:  

· Your full name, address, phone, fax and email contact information  
· Payment information  
· Preference information, such as the communications you receive from us  
· Information you provide to us for the purposes of attending meetings, events, webinars and other programs  
· Any other information relating to you (or other individuals) which you may provide to us  

If you are providing personal information to TM relating to a third party, you confirm that you have the consent of the third party to share such personal information with TM and that you have made the information in this Privacy Policy available to the third party.

Some countries consider some personal information particularly sensitive. TM only collects this data when voluntarily given by the individual and for statistical purposes only. TM does not share this information with third parties for business purposes. Such information may include the following:  

· Date of birth  
· Ethnicity, nationality, gender and other demographic information

TM collects information when you provide it to TM, such as when you use the “contact us” feature on the TM Website or otherwise communicate with TM (such as by email or via TM social media pages).

TM collects certain information automatically when you use the TM Website, such as your IP address and domain name, browser type, history of pages viewed and other usage information about your use of the TM Website. TM collects this information for site administration purposes, such as to analyze this data for trends and statistics. TM may share statistical or aggregated non-personal information about its users with advertisers, business partners, sponsors and other third parties. This data is used to customize THE TM Website content and advertising to deliver a better experience to our users. Please see the section below on cookies for more information.

As noted above, we collect information from you in the course of your use of the TM Website. For example, TM collects information from you when you contact or communicate with TM (including through the TM Website, by email or otherwise). TM also collects your personal information while monitoring the TM Website. TM also gathers information about you when you provide it to us or interact with us directly.

TM collects personal information for the following principal purposes; for each purpose, TM has also set out below the legal basis under relevant data protection laws that we rely on to justify this use of your personal information.

To provide the TM Website to you
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To register individuals for TM events;

To communicate with you and to respond to questions that you have raised with TM;

To administer and improve the TM Website;

To process your payment for TM services, products and events;

To send you, or for our third-party partners to send you, information about products, services and events that may be of interest to you based on your preferences;

To administer surveys;

To prevent and detect fraud;

To protect and enforce TM’s legal rights.

For our legitimate business purposes (i.e., the provision of the TM Website) and, depending on the circumstances, to perform a contract between you and TM.

For our legitimate business purposes (i.e., the provision of the TM Website).

For our legitimate business purposes (i.e., the provision of the TM Website, as well as to improve and ensure the security of the TM Website). TM may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law (e.g., in relation to our use of certain cookies).

For our legitimate business purposes (i.e., the provision of the TM Website).

For our legitimate business purposes (i.e., the provision of the TM Website). TM may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law.

For our legitimate business purposes and for compliance with legal obligations to which we are subject.

TM reserves the right to disclose and/or transfer personal information to a third party, if TM has reason to believe that disclosing personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) TM rights or property, other TM Website users or anyone else who could be harmed by such activities. Additionally, TM may disclose personal information in response to a subpoena, warrant or other court order, or when TM believes in good faith that a law, regulation, subpoena, warrant or other court order requires it.

TM reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of TM.

TM may share your information with personal advisors, such as accountants and lawyers, who assist us in carrying out our business activities.

TM may share personal information with third parties engaged to assist TM in providing services to you or to carry out one or more of the purposes described above. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are contractually required to protect personal information disclosed by TM and to comply with the general privacy principles described in this Privacy Policy.

If you choose not to provide TM with your personal information, you may still visit the TM Website. However, you may be unable to access certain website options, so as use the TM Website functionality to its fullest extent.

TM is a global organization. TM may allow your personal information to be shared with its related entities or third-party service providers based both within the United States and in other countries. This may entail a transfer of your information from a location within the EEA to outside the EEA, or from outside the EEA to a location within the EEA.

When TM provides your personal information in such instances, such is done in connection with providing you requested information or services, or as required or authorized under law. It is possible the overseas entities which TM shares your information with may not be subject to laws that provide the same level of protection of information as your country of residence, or may not be subject to any privacy obligations. Overseas entities may be required or compelled to disclose your personal information to a third party, such as an overseas authority. Where we transfer information outside of the EEA, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection laws. Unfortunately, the transmission of information via the internet is not completely secure. Although TM uses reasonable efforts to protect your personal information, it cannot guarantee the security of your personal information transmitted to the TM Website and any transmission is at your own risk. Once TM has received your personal information, it will use reasonable and appropriate procedures and security features to try to prevent unauthorized access.

If you change your mind on how TM discloses or uses your information, or wish to access, correct or update personal information (such as your address), it will endeavor to correct, update or remove the personal data you give us.

THE BELOW SUMMARY APPLIES TO INDIVIDUALS LOCATED IN THE EU AND EEA ONLY: You have certain rights with respect to your personal information. The rights may only apply in certain circumstances and are subject to certain exemptions. Please see the summary below for a summary of your rights and who to contact to exercise them.

Right of access to your personal information  

You have the right to receive a copy of your personal information that we hold about you, subject to certain exemptions.  TM may require further information in order to respond to your request (for instance, evidence of your identity and information to enable us to locate the specific personal information you require);  

Who to contact: TM at [email protected]  

Right to rectify your personal information

You have the right to ask TM to correct your personal information that it holds where it is incorrect or incomplete.  

Who to contact: TM at [email protected]
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Right to erasure of your personal information  

You have the right to ask that TM delete your personal information in certain circumstances. For example (i) where your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which TM relies on for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if TM has used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation.

Who to contact: TM at [email protected]  

Right to restrict the use of your personal information  

You have the right to suspend TM’s use of your personal information in certain circumstances. For example (i) where you think your personal information is inaccurate and only for such period to enable TM to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) TM no longer needs your personal information, but your personal information is required by you for the establishment, exercise or defense of legal claims; or (iv) you have objected to the use of your personal information and TM is verifying whether its grounds for the use of your personal information override your objection.  

Who to contact: You may effectuate this right at any time by contacting TM at [email protected]  

Right to data portability  

You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organization, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.  

Who to contact: You may effectuate this right at any time by contacting TM at [email protected]

Right to object to the use of your personal information

You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and TM uses your personal information for our legitimate interests (or those of a third party); and (ii) if you object to the use of your personal information for direct marketing purposes.  

Who to contact: You may effectuate this right at any time by contacting TM at [email protected]  

Right to withdraw consent  

You have the right to withdraw your consent at any time where TM relies on your consent to use your personal information.  

Who to contact: You may effectuate this right at any time by contacting TM at  [email protected]  

Right to complain to the relevant data protection authority  

You have the right to complain to the relevant data protection authority where you think TM has not used your personal information in accordance with data protection law.  

Who to contact: Find your National Data Protection Authority online

The TM Website may contain links to other websites not controlled or legally affiliated with TM. These sites are not controlled by TM and TM is not responsible for any content contained on any such website. TM is not responsible for the privacy practices employed by other sites, and the privacy practices employed by such sites may not be the same as TM’s practices. As with the TM Website, you should become familiar with any external party's privacy policy before visiting and/or providing any personal information through any such site.

TM may terminate access for any party who is found to repeatedly provide or post protected material without necessary rights and permissions.

TM uses cookies to manage its website. A cookie is a small file placed on your computer when you visit a website. Cookies are used to store information to manage your website experience such as your type of web browser. A cookie can also store preference information to customize your website experience.

Cookies help us understand how parties use our website so TM can design better services in the future. You can adjust your web browser to disable cookies. However, TM may not be able to provide you with all the services or functionality available on the TM Website if you choose to disable cookies.  You may also remove TM cookies from your browser. Please refer to your browser’s help menu for instructions

Should you have any questions, concerns or a complaint about this Privacy Policy, please contact TM at [email protected]. You are entitled to make an anonymous complaint or inquiry in relation to this Privacy Policy or your privacy rights; however, TM may require you to identify yourself if required by law or it is impracticable for us to deal with your matter otherwise.

Please refer to TM’s Terms of Use on all issues related to accessing, posting and sharing information through the TM Website and communication services.

Any material changes to the Privacy Policy will be posted on this page. The updated Privacy Policy will take effect as soon as it has been updated.